The Security Center

Our security procedures

What do we do to make sure that your trading experience is a secure one?

Our systems, policies, and partnerships are carefully developed and maintained to safeguard your trading environment, your personal information, and your financial assets.

Our Systems

• We utilize advanced firewalls to keep unauthorized parties from gaining access to your personal information, as well as anomaly detection and intrusion detection technology to alert us to unusual behavior in your account.
• Firewalls keep our public Web servers separate from the servers that contain your account and personal data, so they can't be accessed directly from the Internet.
• Our secure Web site uses 128-bit encryption on the transmission of all data transmitted between our Web site and your computer.

Our policies

• We will never send you an email requesting your account number, UserID, PIN, password, or other personal information.
• We require clients to create unique UserIDs and alphanumeric passwords to log on to the secure Web site.
• We ask you to select four security questions to answer, to be presented to you when it seems an extra check of your identity is warranted, creating an extra layer of security for your account.
• Internally, access to client information is limited by a well-established computer security approach called "least privilege access" and is firewall-controlled.
• Our employees are thoroughly trained in our policies and how to uphold them.
• If we detect suspicious activity in your account, we'll block access to it until you call us. We do this to validate that the account activity was intended by you, and to protect you in case it was not.
• Our privacy policy reflects the standards we adhere to.
• The Asset Protection Guarantee protects your assets in case of unauthorized activity. Learn more

Our partners

• We partner with leading firms in the security industry to bring you security products to protect your system and your identity.
• We partner with ID Analytics, Inc., a third-party specialist at investigating and monitoring for potential identity theft. ID Analytics provides identity risk services to many of the country's largest banks and telecommunications companies, as well as government agencies. TD AMERITRADE retains their services on an ongoing basis to support its client accounts with careful monitoring for evidence of identity theft.